Responsible gaming policy

At 1111def Responsible Gaming
Build safe and healthy gaming habits

1111def believes gaming should be a source of fun, not stress. Our responsible gaming policy keeps you protected and helps ensure gaming stays within the bounds of healthy entertainment.

18+ Only Safe Environment Limit Controls

1111def's responsible gaming tools

Use our dedicated features to keep your gaming experience safe

Set deposit limits

Set a maximum deposit limit on a daily, weekly, or monthly basis. 1111def strictly enforces these limits to help you stay within your budget.

Session Time Limit

Set a time limit for your gaming sessions. Once the limit is reached, 1111def will automatically notify you so you can take a necessary break.

Cooling-off period

Take a break for a set period. Set a cooling-off period from 24 hours up to 30 days, during which you will not be able to log in to 1111def.

Self-Exclusion Features

Choose long-term self-exclusion. 1111def offers the option to close your account for anywhere from 6 months to permanently. We fully respect this decision.

Loss Limit

Set a maximum loss limit on a daily, weekly, or monthly basis. Once the set limit is reached, 1111def will automatically end your session.

Reality Check

Receive reality check notifications at regular intervals. Stay aware by reviewing a summary of how long you've been playing and how much you've spent.

1

What is responsible gaming and why it matters

Responsible gaming at 1111def is more than following rules — it's a mindset. The need for responsible gaming becomes most apparent when gaming stops being enjoyable and starts causing financial pressure or mental health issues.

1111def believes that online gaming can be a healthy form of entertainment when practiced in a controlled and mindful way. On our platform, every player's well-being matters more to us than business profit.

The core principles of responsible gaming are: setting a budget before you play, not chasing losses, not treating gaming as a source of income, and making sure family and relationships still get the time they deserve. 1111def supports you in following these principles at all times.

1111def welcomes only players who enjoy gaming as entertainment and are mindful of their own limits.

2

Identify the Signs of Problem Gaming

Many people don't realize when their gaming habits are becoming problematic. 1111def wants to help you stay aware — watch out for the following signs:

  • Overspending: Spending more than your set budget on gaming and trying to hide it.
  • Chasing Losses: Repeatedly placing bets to try to recover lost money, only to lose more.
  • Lying: Lying to family or friends about your gaming habits and spending.
  • Neglecting daily responsibilities: Neglecting work, studies, or family responsibilities in favor of gaming.
  • Emotional Distress: Feeling anxious, irritable, or uneasy when unable to game.
  • Borrowing money: Borrowing money or selling assets to fund gaming.
  • Loss of interest in other activities: Finding no enjoyment in anything other than gaming.

If two or more of these signs apply to you, contact 1111def support right away or use the self-exclusion feature.

3

Practical Guide to Setting Limits

The most effective way to game responsibly at 1111def is to set limits from the very beginning. Below are the different types of limits available and how to use them:

Limit Type Description Active period Status
Daily deposit limit Daily Maximum Deposit Amount 24 Hours Takes effect immediately
Weekly Deposit Limit Weekly Maximum Deposit Amount 7 Days Takes effect immediately
Monthly Deposit Limit Monthly Maximum Deposit Amount 30 Days Takes effect immediately
Session Time Limit Maximum continuous gaming session duration Per Session Starting from the Next Session
Loss Limit Maximum Loss Amount Within a Set Period Daily/Weekly Starting from the Next Day
Cooling-off Temporary Break (24 Hours – 30 Days) Selected Period Takes effect immediately

Reducing a limit takes effect immediately. However, increasing a limit is subject to a 7-day waiting period — this helps prevent overspending in the heat of the moment.

4

Assess yourself — self-assessment questionnaire

It's important to regularly evaluate your gaming habits at 1111def. Answer the following questions honestly:

1

Have you spent more than your set gaming budget and regretted it afterward?

2

Do you feel irritable or uneasy when you are unable to game?

3

Has time with your family, friends, or at work decreased because of gaming?

4

Have you repeatedly placed bets trying to recover money you lost?

5

Have you hidden your gaming spending from family or friends?

6

Have you ever borrowed money or taken funds from someone to spend on gaming?

If you answered "yes" to three or more questions, you should reconsider your gaming habits. The 1111def support team is always ready to help.

5

Self-Exclusion Process — How to Take a Break

Self-exclusion is an important feature at 1111def. If you feel you need a break from gaming, follow the steps below:

1
Log in to your account

Log in to your account on the 1111def platform and go to the "Responsible Gaming" settings.

2
Choose Break Type

Cooling-off (short-term) or self-exclusion (long-term) — choose whichever suits your needs.

3
Set a Time Limit

24 hours, 7 days, 1 month, 3 months, 6 months, or permanent closure — choose the duration that suits you.

4
Confirm

Once confirmed, the request takes effect immediately. During this period, logging in to 1111def will not be possible.

5
Get Support

Seek professional advice if needed during your self-exclusion period. 1111def support information is provided in the next section.

For permanent self-exclusion, you will need to contact 1111def Support to reactivate your account once the period ends, and a cooldown period will apply.

6

Minor protection — strict 18+ policy

1111def strictly prohibits gaming by anyone under the age of 18. Age verification is mandatory at registration, and additional identity documents may be requested in cases of doubt.

If you have children or teenagers at home, the following steps are recommended:

  • Keep Your Password Secure: Never share your 1111def account password with anyone.
  • Use device locks: Always log out of your account after use and set a PIN or password on your device.
  • Parental Control: Use parental control software on your mobile device or computer.
  • Open conversation: Have an honest conversation with your children about the risks of online gaming.
  • Report suspicious activity: If you suspect a minor is using 1111def, please notify support immediately.

If anyone under the age of 18 has opened a 1111def account, that account will be immediately closed and all associated data will be deleted.

7

Support & Professional Advice

1111def always wants its players to stay healthy and happy. If gaming becomes a problem, don't face it alone — reach out for support. The 1111def support team is here for you.

Contact 1111def's support channels for responsible gaming assistance. Our trained support staff will guide you in the right direction while keeping your information fully confidential.

Some practical tips that have proven effective in dealing with gaming problems:

  • Spend time on other hobbies and activities beyond gaming — cricket, reading, or quality time with family.
  • Open up to a trusted friend or family member about what you are going through.
  • Turn off notifications from gaming apps to reduce temptation.
  • Seeking help from a mental health professional is not a sign of weakness — it takes courage.
  • Use 1111def's self-exclusion feature to take a break whenever you need one.

1111def support email: [email protected] — Contact us for any questions related to responsible gaming. Your information will be kept strictly confidential.

8

Frequently Asked Questions (FAQ)

Reducing a limit takes effect immediately. For example, lowering the daily deposit limit from BDT 500 to BDT 200 applies right away. However, increasing a limit is subject to a mandatory 7-day waiting period, to prevent impulsive decisions.

Your account balance remains fully protected during self-exclusion. Once the exclusion period ends, or by contacting Support to request a withdrawal, you can reclaim your remaining balance.

When Reality Check is enabled, 1111def will display a pop-up message at your chosen interval (e.g., every 30 minutes). The message will show how long you have been playing, how much you have won or lost, and give you the option to continue or end the session.

A cooling-off period is a short-term break (24 hours to 30 days) after which your account is automatically reactivated. Self-exclusion is a long-term decision (6 months to permanent), where even after the period ends, you need support assistance to reactivate your account, and a cooldown period applies.

Start by speaking with them empathetically, without judgment. You can report on their behalf to 1111def Support. Encourage them to seek professional mental health assistance and be there for them. Instead of pressuring or hiding things, have an open and honest conversation.

Yes. During self-exclusion or a cooling-off period, 1111def automatically stops all promotional communications. You can also turn off notifications and marketing emails at any time from your account settings.
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Read our responsible gaming policy? Register at 1111def now and enjoy safe, controlled gaming with peace of mind.

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